TEREAUX does not “sell” or “share” sensitive personal information about Californians or other state residents within the meaning of the CCPA and other US privacy laws, and does not use “sensitive personal information” for any purposes that are incompatible with the disclosed purpose for which it was collected or other than those permitted purposes authorized by US privacy law. We do not use sensitive personal information for inferring characteristics about you.
 

USE OF PERSONAL INFORMATION

We and our service providers, contractors, and third parties use your personal information for the following purposes:

• Provide, operate, and maintain our website

• Fulfill orders and process returns that you have ordered or requested, and to communicate about such orders or returns

• Enable and improve customer service and address your questions, suggestions, compliments, or complaints

• Communicate with you, including sending you important information regarding the website or terms, conditions, policies, recall information and/or other administrative information

• Share reviews, testimonials, or other user-generated content

• Deliver marketing communications and advertising that we believe may be of interest to you

• Administer sweepstakes, contests, and promotions, including special discounts for friends and family, professionals, and military personnel, veterans, nurses, first responders and government officials

• Learn about customer trends and interests

• Personalize digital content

• Create inference data about you and your interests

• Fraud prevention, security, and asset protection

• Enable our business purposes, such as data analysis, audits, researching and developing new products and services, identifying usage trends, enhancing this website, improving our services

• Comply with a legal matter

• Initiate, operate, manage, and maintain our business relationships

• For any other purpose, with your consent where appropriate

We may also aggregate and/or anonymize personal information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer reasonably identifies you or any other individual.

DISCLOSURES OF PERSONAL INFORMATION (INCLUDING “SALES” / “SHARING” AND TARGETED ADVERTISING)

We may disclose, share, or sell your personal information to service providers, contractors, and third parties for one or more purposes as described below.

Disclosures of Personal Information

In the preceding twelve (12) months, TEREAUX has disclosed the following categories of personal information for a business purpose:

• Identifiers

• Commercial information

• Internet or network activity

• Geolocation data

• Professional or employment-related information

• Audio, electronic, visual, similar information

• California Customer Records personal information categories (e.g. name and contact information)

• Inferences

We disclose your personal information for a business purpose to the following categories of service providers and contractors:

• Affiliates for the purposes described in this Privacy Policy.

• Service providers engaged by TEREAUX to facilitate a service on our behalf, such as order fulfilment, customer service, payment processing, and other services. See below for more information on our third-party payment processors.

• Contractors that provide consultancy and advisory services, such as our third-party auditors.

• Analytics, marketing, and advertising partners, such as performance marketing partners, database marketing partners, and social media providers, for the purpose of marketing services and products you might want.

• Joint marketing partners where we may from time-to-time partner with another brand or retailer or other party to offer services, products, events, and promotions on a co-branded or cross-promotional basis. The information you provide in connection with our Services may be collected directly by, or shared with the partner, as well as with any participating sponsors or advertisers of such services.

• Entities involved in a business sale or similar transaction where we may buy, merge, or partner with other companies.

• Entities involved in the Protection of TEREAUX and Other Legal Compliance if required to do so by law or on a good faith belief that such disclosure is reasonably necessary to: (i) seek legal advice from TEREAUX’s in-house or outside counsel or in connection with litigation with a third party; (ii) comply with law or legal process (e.g., a subpoena or court order) and requests from public or governmental authorities; (iii) enforce our Terms of Service, this Privacy Policy or other contracts with you, including investigation or potential violations thereof; (iv) protect the rights, property, or personal safety of TEREAUX, its agents, affiliates, its users, and/or the public; (v) investigate security breaches; and (vi) allow us to pursue available remedies or limit the damages that we may sustain. This includes exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and similar purposes.

Targeted Advertising and ”Sales” / “Sharing” of Personal Information

We do not sell consumers’ personal information for money. However, some US state laws broadly define “sales”, and certain sharing activities described below may therefore be considered a sale under certain privacy laws even though we do not receive any financial compensations from third parties in exchange.

Instead, we do share certain personal information in exchange for insights and other valuable services. We also share personal information with third parties for the purpose of cross-contextual (or interest-based) behavioral advertising (known as “sharing” under the CCPA) or for “targeted advertising” i.e., displaying advertisements to you based on personal information collected or inferred from your activities over time and across nonaffiliated websites, applications, or online services. These entities may use cookies, web beacons, identifiers, and other tracking technologies to collect information about your use of the Services, and other websites, including your IP address and other identifiers, web browser information, pages viewed, time spent on pages, links clicked, and conversion information. This information is used to provide a more individual and personalized experience, deliver ads targeted to your interests, analyze and track data, build propensity models, drive interaction, determine the popularity of certain content, and better understand your online activity.

SOURCES OF PERSONAL INFORMATION

TEREAUX collects the categories of personal information listed in this Privacy Policy in a in a variety of ways, including:

Information We Collect Directly from You

We collect personal information you provide to us, such as your name, phone number, and email address, for instance when you:

• Sign up to receive updates, special promotions, sweepstakes, campaigns, or newsletters from us by text, email, or postal mail

• Respond to a survey

• Create an account on our website

• Contact customer service

• Purchase or register a product

• Connect with us on social media

• Leave a review on our website

• RSVP or attend one of our events

• Execute a contract or initiate a business relationship

Information We Collect Automatically

We automatically collect certain personal information through a variety of different means (e.g., tracking technologies, WIFI, CCTV) when you access or use our Services, including:

• Device and Network Information. We may automatically collect certain information about the computer or devices you use to access our Services. For example, we may collect information that is automatically sent to us by your computer or mobile web browser or your internet service provider. This information typically includes your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, serial numbers, how your device interacts with the Services, network information, and mobile network data.

• Location Information. This website collects real-time information about the location of your device. You can choose whether to allow the website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the website may then be inaccessible or not function properly.

• Usage Information. We and our service providers and third parties may collect information about your user activity of our Services and browser habits via cookies, web beacons, pixel tags, and other tracking technologies about your online activity, and interactions with our emails, online, and mobile advertisements. Examples of such information include your access dates and times, pages or screens viewed viewed (including mouse movements and clicks), how long you spent on a page or screen, the routes by which you access our Services, searches you conduct on the Services, information about your activity on a page or screen, your use of any hyperlinks available within our Services, and information about your interactions with our emails or social campaigns.

The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service by enabling us to estimate our audience size and usage patterns, store information about your preferences, to customize our website according to your individual interests, and to recognize you when you return to our website, and we use it for the other purposes described in this Privacy Policy as well.

Information We Collect from Other Sources

We may receive personal information about you from other sources. We may combine that with information we have already collected from you to use for all the purposes described in this Privacy Policy. For example, we may collect personal information about you from:

• Our other customers, including when they send you a TEREAUX product

• Social media providers, including if you interact with us through a social media service or log in using social media credentials

• Analytics companies, and marketing or advertising providers, and other parties that provide us with information, so we can better understand you and provide you with information and offers that may be of interest to you

• Fraud prevention providers

Information We Derive from Other Personal Information

We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain type of product based on your browsing behavior on our Services.

SECURITY

We seek to use various organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.